1. Agreement to Terms
By accessing and using the GrapherSer Photography website (grapherser.com) or engaging our photography services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.
2. Description of Services
GrapherSer Photography provides professional photography services including but not limited to:
- Wedding photography
- Portrait photography (individual, family, corporate)
- Landscape and nature photography
- Event photography
- Commercial photography services
- Photography consultation and education
3. Booking and Contracts
3.1 Booking Process
To book our services:
- Initial consultation and quote request
- Signed photography contract and deposit payment
- Final payment as specified in the contract
- Service delivery according to agreed timeline
3.2 Contract Terms
Each photography engagement is governed by a specific contract that includes:
- Service details and deliverables
- Pricing and payment terms
- Timeline and scheduling
- Cancellation and rescheduling policies
- Image usage rights and licensing
4. Payment Terms
4.1 Deposit and Final Payment
- A non-refundable deposit (typically 25-50%) is required to secure booking
- Final payment is due according to contract terms
- Late payment may result in service delays or additional fees
- All prices are in Canadian dollars unless otherwise specified
4.2 Additional Fees
Additional charges may apply for:
- Travel expenses beyond agreed service area
- Extended coverage beyond contracted hours
- Rush delivery of final images
- Additional prints or products
- Rescheduling within 14 days of event date
5. Cancellation and Rescheduling
5.1 Client Cancellation
- More than 30 days: Full refund minus deposit
- 15-30 days: 50% refund of total contract value
- Less than 15 days: No refund, full payment due
- Force majeure events may be considered for modified terms
5.2 GrapherSer Cancellation
If we must cancel due to emergency, illness, or circumstances beyond our control:
- Full refund of all payments
- Assistance in finding alternative photographer when possible
- No liability for additional costs or damages
6. Image Delivery and Timeline
6.1 Delivery Schedule
- Wedding photography: 6-8 weeks after event date
- Portrait sessions: 2-3 weeks after session
- Commercial projects: As specified in contract
- Rush delivery available for additional fee
6.2 Image Selection and Editing
- We provide curated, professionally edited images
- RAW files are not typically provided
- Image quantity based on coverage type and duration
- Additional editing requests may incur extra charges
7. Copyright and Usage Rights
7.1 Photographer Rights
- GrapherSer retains copyright of all images
- Right to use images for portfolio and marketing purposes
- Right to enter images in competitions and exhibitions
- Images may be shared on social media and website
7.2 Client Rights
- Personal use license for provided images
- Right to make personal prints and share with family/friends
- Social media sharing permitted with photographer credit
- Commercial use requires separate licensing agreement
7.3 Model Releases
By booking our services, clients grant permission for GrapherSer to use images for promotional purposes unless specifically requested otherwise in writing.
8. Liability and Limitations
8.1 Equipment and Technical Issues
- We maintain backup equipment and redundant storage
- Not liable for equipment failure beyond our control
- Alternative solutions provided when possible
- Insurance coverage maintained for equipment and liability
8.2 Limitation of Liability
GrapherSer's liability is limited to:
- Return of fees paid for services
- No liability for indirect or consequential damages
- Maximum liability not to exceed total contract value
- Force majeure events excluded from liability
9. Client Responsibilities
9.1 Event Day Coordination
- Provide accurate timeline and contact information
- Designate point person for day-of coordination
- Ensure access to venues and locations
- Communicate any restrictions or special requirements
9.2 Safety and Venue Requirements
- Ensure safe working conditions for photographer
- Provide required venue permissions and insurance
- Communicate any hazards or special considerations
- Assist with crowd control when necessary
10. Website Terms of Use
10.1 Acceptable Use
When using our website, you agree not to:
- Use the site for any unlawful purpose
- Attempt to gain unauthorized access to systems
- Interfere with site operation or security
- Copy or redistribute copyrighted content
- Submit false or misleading information
10.2 User-Generated Content
- You retain ownership of content you submit
- Grant us license to use submitted content for site operation
- Responsible for legality and accuracy of submitted content
- We reserve right to remove inappropriate content
11. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
12. Force Majeure
Neither party shall be liable for delays or failures in performance due to circumstances beyond reasonable control, including:
- Natural disasters and severe weather
- Government orders and regulations
- Labor strikes and transportation disruptions
- Public health emergencies
- Acts of terrorism or war
13. Dispute Resolution
13.1 Governing Law
These Terms are governed by the laws of Ontario, Canada, and any disputes will be resolved in the courts of Ontario.
13.2 Dispute Process
- Initial attempt at direct resolution
- Mediation through agreed neutral party
- Binding arbitration if mediation fails
- Court proceedings as last resort
14. Professional Standards
14.1 Code of Conduct
GrapherSer maintains professional standards including:
- Respectful and professional behavior
- Punctuality and reliability
- Confidentiality of client information
- Ethical business practices
- Continuing education and skill development
14.2 Industry Compliance
- Member of Professional Photographers of Canada
- Compliance with industry best practices
- Ongoing professional development
- Insurance and business licensing maintained
15. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of modified Terms.
16. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
17. Entire Agreement
These Terms, together with any signed photography contract and our Privacy Policy, constitute the entire agreement between you and GrapherSer Photography.
18. Contact Information
For questions about these Terms of Service, please contact us:
19. Acknowledgment
By using our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.